Blog written by Cryogenic Laboratories, Inc. Site Manager Amy Erickson Hagen
Quality can be included in Quality Control, Quality of Service, Quality Assurance, Specimen Quality and everything we do. Cryogenic Laboratories, Inc. (CLI) provides the highest level of quality. How else could CLI stay in business for 40 years (yes 40 years!) if we did not understand and embrace the importance of quality? When the donor enters the door we ensure:
- to perform quality assurance to the information he provides regarding personal and medical history,
- the sample he provides is handled with the greatest care to ensure the highest specimen quality,
- we perform various quality control steps to guarantee exceptional specimen quality
- to provide exceptional quality of service with all aspects of customer service specifically as you order your specimen for the first time and including years down the road as we continue to update donor medical histories even after the donor has left the program.
